Let's Talk Flavor
Questions, feedback, or just a quick hi? We'd love to hear from you.
FAQS
Are your products made in small batches?
Yes. We make our products in small batches to maintain consistent quality and attention to detail, while also creating meaningful opportunities for the women involved in their production.
Do your products contain artificial colours or flavours?
No, our products contain no artificial flavours or colours.
Are your products pure vegetarian?
Yes, all our products are pure vegetarian.
Is Karen Anand associated with your brand?
Karen Anand is a mentor to our company and is involved in our recipe creation.
Do you offer sugar-free or no-added-sugar options?
Yes, we have a range of No Added Sugar products.
Do any products contain allergens such as nuts, gluten, soy or dairy?
Not directly; however, please note that our products are produced in a facility that handles soy, sesame and nuts.
How should I store the products before and after opening?
Refrigerate after opening.
What is the shelf life of your products?
All our products have a shelf life of 12 months, except our Bombay Masala Dip, which has a shelf life of 6 months.
Do you ship across India?
Yes, we ship PAN India.
Do you ship internationally?
Yes, on prior notification.
Can I cancel or modify my order after placing it?
Unfortunately, we do not allow cancellations.
How can I track my order?
You will automatically receive a tracking number and shipment status updates once your order is shipped.
What should I do if my order arrives damaged, incorrect or incomplete?
In the unfortunate circumstance that your order arrives damaged or incorrect, we can either issue a refund or re-ship a replacement product. Please note, there will be image verification to avoid fraud.
What is your return or refund policy?
We do not accept returns, unless the products are damaged upon image verification.
Do you offer bulk orders, corporate gifting or stockist partnerships?
Yes, we accept bulk orders and corporate gifting orders.
What payment methods do you accept?
We accept UPI, credit cards, debit cards and internet banking.
Is Cash on Delivery available?
Not at the moment.